Driving Trust, Delivering Excellence!
COMMERCIAL GOVERNANCE // 2026

Terms & Conditions

Terms & Conditions, Cookie Protocol & Legal Framework

These Terms and Conditions govern your engagement with CarWikiz Auto Dealers, covering vehicle sourcing, mechanical inspection protocols, FOB cross-border trade, and international maritime logistics.

Statutory Effective DateMarch 9, 2026 // Active
Direct Arbitration Line+971 50 772 9519

Commercial Terms

Vehicle availability, FOB pricing, client responsibilities, payment structures, and limitation of liability.

Refund Policy

Transparent terms covering vehicle availability pre-shipment, service fees, and third-party shipping refunds.

Legal Disclaimer

Information accuracy, third-party logistics roles, and regulatory compliance requirements for destination ports.

01. Terms & Conditions

Welcome to CarWikiz Auto Dealers. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. If you disagree with any part of these terms, please do not use our website.

Use of the Website

The content provided on this website is for informational purposes regarding vehicles, automotive parts, sourcing services, and export logistics. Users agree not to misuse the website for fraudulent activities, unauthorized data scraping, or illegal purposes.

Vehicle Listings and Availability

Vehicle listings displayed on the CarWikiz website are subject to real-time market availability. Prices, specifications, mileage, and features may change without notice depending on market conditions or supplier updates. CarWikiz strives to ensure accuracy, but we do not guarantee that all listings are free from typographical errors or omissions.

Client Responsibility

Clients are responsible for the following before purchase confirmation:

  • Reviewing vehicle condition reports, high-resolution media, and VIN history before wire execution
  • Confirming final FOB/CIF pricing, freight schedules, and ocean shipping terms
  • Understanding national import regulations, age limits, and tax structures in their destination country (e.g., URA regulations in Uganda)

CarWikiz provides experienced guidance, but statutory compliance with national import laws remains the ultimate responsibility of the buyer.

Payments & Verified Channels

Payments for vehicles, inspection coordination, or spare parts may be required in advance or in agreed commercial installments depending on the transaction. All transactions are handled in person at our Kampala contact shop (Mabilizi Complex Shop A01) or via direct bank wire to our verified Corporate Dollar Account. Payment protocols are confirmed in writing before processing any vehicle shipment.

Limitation of Liability

CarWikiz Auto Dealers shall not be held liable for:

  • Delays caused by maritime carriers, shipping routes, or destination port congestion
  • Customs clearance delays or tax re-evaluations conducted by destination revenue authorities
  • Third-party carrier damages occurring while cargo is in maritime transit
  • Import age restrictions or regulatory statutory changes enacted by destination governments

Intellectual Property

All website content including photography, technical inspection breakdowns, logos, trademarks, code, and editorial guides are the proprietary intellectual property of CarWikiz Auto Dealers and may not be reproduced without written authorization.

02. Cookie Protocol

CarWikiz utilizes cookies and browser caching to ensure seamless site navigation, preserve vehicle comparison shortlists, and analyze traffic patterns.

How We Deploy Cookies

  • Session management and secure authentication state
  • Vehicle filter preservation and currency converter memory
  • Performance telemetry to accelerate page load times across mobile devices
  • Non-intrusive traffic monitoring to optimize popular model catalogs

Managing Cookie Settings

Users can manage or disable cookies through their browser preferences. Disabling strictly necessary cookies may impact certain interactive tools like currency calculators and search filters.

03. Refund Policy

CarWikiz Auto Dealers maintains transparent, equitable commercial terms for all cross-border vehicle sourcing transactions.

Vehicle Purchases

Once a vehicle purchase is finalized with the UAE dealership/auction and export papers are drafted, refunds cannot be granted due to statutory title transfers and export deregistration fees.

Refunds will be promptly authorized under the following conditions:

  • Vehicle becomes unavailable or fails physical mechanical inspection prior to shipment
  • The seller/auction fails to deliver the verified vehicle matching the agreed specification
  • Verified administrative banking or currency transfer discrepancies

All approved refunds are settled via bank transfer within 7 to 14 business days.

Technical Services & Freight

Fees allocated to physical 100+ point pre-purchase inspections or UNBS/QISJ certifications are non-refundable once technical labor has commenced. Third-party maritime freight cancellations are governed by the ocean carrier's statutory bill of lading policies.

LEGAL DISCLAIMER & LIMITS

04. Statutory Legal Disclaimer

The information provided on the CarWikiz platform is intended for automotive research, import estimation, and sourcing facilitation.

While our certified inspectors strive for uncompromising accuracy, vehicle specifications, mileage records, and ocean freight rates are subject to international maritime and supplier market shifts.

CarWikiz acts as an authorized sourcing and export partner connecting buyers with vetted UAE dealerships and shipping carriers. Statutory duties, port handling demurrage, and clearance actions executed by destination revenue authorities remain outside our direct legal control.

For formal arbitration inquiries: carwikiz@gmail.com
Direct Phone / WhatsApp: +971 50 772 9519

CarWikiz – Driving Trust, Delivering Excellence.